TJ hadn’t slept well and needed extra charging, so plugged himself in again this morning. Extra electrons were always welcome.
He expected it to be a busy morning at the Lucerne Valley Hotel. There was a corporate group here for the weekend on a Revisioning Retreat, domestic and global tourists, and folks from last night too drunk to make it home, who were always troublesome when checking out, wanting discounts and whatnot. They pretended not to have consumed anything from the minibar, when in truth they’d cleaned it out. Such behaviour was an unfortunate relic of a past marketing campaign saying that “the party never stops at the Lucerne Valley Hotel”, and offering All You Can Drink weekend stays. The Authority had eventually put a stop to this, along with Wild Wednesdays’ exotic dancers and animal shows.
He received a call from the second floor. “Hello, this is Mr Mason from 214. I have a complaint to make. I am an executive with Global Power Systems, yet I am not on the Executive Floor. Why is that?”
“I am sorry about that,” said TJ. “The Executive Floor is filled with members of your delegation. All twelve rooms are taken, so I had no option but to put you on the standard floor.”
TJ was fully charged now so unplugged himself. There was a beep on the phone line, some interference between systems.
Mr Mason said, “But why am I the only one not on the Executive Floor? Is it because you think I am less important? Production, Sales, Marketing, Finance, Technical and Legal executive are all on the Executive Floor. Do you not feel that the NTR department deserves similar consideration?”
It was good that he was calling down, rather than coming down in person. TJ’s face would have betrayed him. Faced with a list of thirteen names and only twelve rooms, he had decided that the Non Tangible Resources executive was the appropriate person to demote to the lower floor. Wasn’t it reasonable to assume that a less tangible department would have less apparent status?
Mr Mason continued his lecture. “Do you know that the areas we deal with – personality fit, multi-cultures, marital status, childhood experiences, intellectual and practical education, psychological balance and psychic skills, are the superglue that holds the organization together? We make it possible for staff to work together harmoniously. Without us, Global Power Systems would be a completely dysfunctional organization. We integrate individuals into…”
TJ realized that the guy was really upset. He needed to do something, so said, “Excuse me, Sir. Sorry for interrupting. Putting you on the standard floor was only a temporary measure while we made up our rooms. Our Super Premium suite is now available. Why don’t you stay there and host drinks tonight for all the other departments?”
“You’re good,” said Mr Mason. “Very good. If you ever want a job in NTR please let me know.”
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